iTunes Doesn’t Recognize iPhone; Here is the Solution

iTunes doesn't recognize iPhone

No doubt, iTunes is the hub of entertainment, as it stores all music, movies, TV shows, and many other programs that are enough to entertain the users. To enjoy this, Apple provides you with iTunes sync on your computer, laptop, and iPhone using a USB connection. Ever happened? You just plug your iPhone into your computer or laptop, but it showed a blank screen like plugging doesn’t make any changes to it? If so, it means iTunes doesn’t recognize the iPhone.

It is a moment of tension and frustration as you have to spend a lot of time settling things just to watch the favorite movie or listen to the favorite song of yours.

Well, sometimes you have to pay to have fun. For most, it’s the case with this incident case; but you don’t have to worry about it, as we are bringing you some of the main causes of this hurdle and the solution to take yourself out of it.

What you need to do is, keep reading this post to find out the best solution to this issue.

Why iTunes doesn’t recognize iPhone?

Before we start talking about the possible solutions, it is crucial to discuss the main reasons behind this issue.

There can be many reasons why iTunes doesn’t recognize iPhone. It may be a physical issue like the USB port in the computer, iPhone lightning port may be faulty, or the software might have an issue.

Here’s how to fix the issue 

Make sure to install iTunes

Some iPhone users misunderstand the functions & features of the iPhone, and they think that they will find all the ready-made features in it; but that’s not how things happen. So it is essential to install iTunes first because if you don’t have iTunes installed, it can’t run on your system, and the program cannot recognize the device. 

Try another USB port

When your iTunes is not showing in the iPhone, simply try a different USB cable or USB port, because sometimes the hardware may be responsible for the issue and don’t let you connect properly. 

If you have another USB cable, try it, to make sure that your computer is perfectly fine. However, in case if it also doesn’t go well with it, it means the problem is with your system. 

Restart your device

While facing any issue with any device, the common solution most of us try would be to restart it; yes, there are chances of working the device smoothly again. So, if your phone is still not showing on iPhone, apply this common trick and restart your iPhone and then your computer. It is a workable step, and it may result in your favor as restarting the device flushes out the device’s RAM trash, which controls tasks and short-term data.

It may be the cause of interrupting the connection between the computer and the device. So, the step is worth trying.

Just tap on “trust this computer”

Mobile technology is always is pretty helpful in more ways than one. It has helpful features to prevent our data from getting into the wrong hands. You must have seen an iPhone or other devices asking for permission to get started certain programs. 

When connecting your iTunes with the desired device, don’t forget to tap on “Trust this computer,” then only it will be able to establish a connection with each other.

Must unlock the iOS device and on the home screen

If your iTunes doesn’t recognize iPhone, another trick to solve this issue is to connect the device immediately and unlock it. Plus, make sure it is on the home screen. After this, connect your iPhone to iTunes.

After unlocking the iPhone, it is necessary to let it unlock for a few minutes before trying to connect.

Update your operating system

An outdated operating system can be another major reason for iTunes doesn’t recognize iPhone problem. At this stage, you need to update your iPhone if possible, also update iTunes and your computer’s operating system.

While updating iTunes on the Windows PC, you need to open iTunes, and go to help, and check for updates.

For updating your Mac, just open system preferences and then select software update.

If you are updating a Windows PC, you have to click on the start button, go to settings > update and security > window update.

Download the latest version of iTunes

It is necessary to update the system; otherwise, you may lose the latest features, and it’s the same  with iTunes. If not, the old version would not recognize your device. First, download the latest version of iTunes, and then try to connect the device again with your computer.

Check the system report

This trick is specified to the Mac users. So if you are one of those, connect to your iPhone and go to check the system report, and you will get to know the active devices. If you see your iPhone displayed there, but you are unable to connect, it means you are experiencing a software issue.

Uninstall security software

Some security software can also be a barrier to the connection between your device and the computer. As we have said, if you are a Mac user, and the iPhone was listed in the system reboot, you need to uninstall or disable antivirus or security software all at once. Just check out if any program or antivirus has a problem.

It is an essential step because sometimes, third-party antivirus software blocks external USB devices like the port connecting to the iPhone. It prevents data transmission in case an unknown USB connects to your device.

Seek help from Apple support

When you are done with all the tricks but don’t get appropriate results, then the only thing left is to seek help from Apple Support and see what they can do for you. 

We hope our article has helped you resolve the issue. If you need any clarification from our end, please comment below. We are more than happy to serve you. Have a great day!



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